Customer Testimonials & Reviews - Darr Schackow Insurance Agency

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Peggy Caprulo... such a pleasure doing business with someone who knows there job AND make a personal connection with the people they serve!

Janet Evans, High Springs, Florida, AL

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Peggy Capriulo is very efficient, helpful and a pleasure to do work with. It is good to know she is there to answer my questions and solve my problems.

stephen gallivan, Gainsville, FL

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Peggy Capriulo is AWESOME! I called to change my payments to monthly due to the increase. She was able to find me a cheaper policy with the same coverage(and I did not ask her to do this). That is definitely not heard of these days. Thanks so much you are truly a Blessing!

Emily, Titusville, FL

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Sadly I experienced my second major claim, Paul Freix is my agent. He was wonderful he followed up with the insurance company numerous times to help me get wonderful service and get my properties restored. I would highly recommend Paul!

Sharon McCloud, Gainesville, FL

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Peggy helped me when I asked and did so promptly!

Leslie, Gainesville, FL

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Peggy was very helpful and professional. She was very kind.

John Hobbs, Gainesville, FL

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Peggy Capriulo has been an excellent help with my auto insurance. She saved me a bundle of money. Thank you Peggy

Yvonne Arbeau, Newberry, FL

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Sylvia Atwell was extremely prompt and efficient in assisting me with my insurance policy. Excellent customer service!

Michelle, Gainesville, FL

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Melissa Knowles has been my Insurance agent for several years and has been very professional and knowledgeable. She is always available to answer any questions and has wonderful personality. You could not find a better agent I highly recommend her. She is fantastic!

Ernest Stoll, Palm Coast, FL

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Stephen Mandell has been a huge help & factor in the start of our trucking business. We can not thank him enough for the excellent guidance he continually provides to our business. Stephen has been there from the very beginning helping us to get our DOT Authority as well as finding us a reasonable rate insurance that covers our Trucking Company. Stephen made our experience quick and easy with his in-depth knowledge of what my company requires. Our partnership with Darr Schackow Insurance and Stephen Mandell are a important factor in the growth of our business. We would strongly recommend you use this agency and Ask for Stephen Mandell. We can not Thank them enough! Rose N Shine Trucking

Rose N Shine Trucking LLc, Lake Butler , FL

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Everyone I have worked with at D-S have been absolutely awesome!! Kerry has been amazing at finding me great prices and lower rates for my home(s) and car. And she and Heather and Rose have all been super prompt and helpful when I sometimes need things quickly or whenever I have (multiple) questions. They really are, without question, the very best agents I have ever worked with, and I have had many. I have recommended them to many others! Thank you very, very much to you ALL for your help and the peace of mind you have provided.

Perrin Penniman, Gainesville , FL

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Heather Boczar is really good at following up with the need of customer. Excellent service!

Cindy, Gainesville, FL

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Super helpful staff! Audrey Eickwort and Sylvia Atwell helped me when my mortgage loan was switched to another lender, and previous lender did not give insurance information. They contacted me regarding my bill being due and I explained the situation. They had it taken care of in a few hours, with the new lender overnighting payment so I wouldn’t have to come up with it in full on short notice. Awesome costumer service

Jacki mcclain, Gainesville , FL

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Ms. Christy McCumber worked with me at renewing my umbrella insurance this year. I have to say that she was very helpful, efficient, friendly, and professional. She did an impressive job..

Dr. N. Plews, Leesburg, FL

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Kaitlin Davis was amazing! Definitely by far my best insurance experience ever! Top notch customer service. She was very thorough and precise! I highly recommend her and the team at Darr Schackow! Oh and she saved me money and I got to keep my same insurance company!

Lacie Wilson, Gainesville, FL

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Marisa Wysocki provided excellent customer service. She helped me with details that my current insurance agent never provided. She was able to connect me with her contact within FMC and resolved our issue in a day. Thank you Marisa!

Robert Dean, Charlotte, NC

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Heather Mcculley with Darr Schackow made the world of insurance a positive and easy experience for me when I bought my first home a few years ago! I have had the pleasure of working with her for my homeowner's and now car insurance. She is quick in her response time, accessible to answer questions and knowledgeable in her filed. I have referred several of my friends and family and we are all happy campers! Thanks Heather!

Holly Ridge, Tampa, FL

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Sylvia Atwell handled my request for the addition of a mortgagee clause to a policy with speed and efficiency. Her prompt service is very much appreciated!!

Estelle Lens, Gainesville, FL

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If I could give a million stars I would send them to Heather Boczar. She had sent me a mail right after Irma and asked if we are ok, she helped me with all the questions I had. All the other people I know are still trying to reach the insurance office ... Even if we do not need help, we are very happy that our home is still there and we are very happy to have Heather. Even if any other insurance agent will be cheaper - we will not go there !! Thank you so much Heather and thank you Blaine - we are really really happy to have YOU !!

Ina Fischer, Cape Coral, FL

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Christy McCumber is wonderful. Handled our homeowners and auto insurance -- all with multiple changes here and there. She is knowledgeable , VERY professional but most importantly very patient and kind. Wonderful experience with Darr Schackow!!

Margaret Prindle, gainesville , FL

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I want to give 5 stars to Ms. Dawn Moore who was immensely helpful and knowledgeable about health insurance. Her invaluable input allowed me to resolve my situation in an optimal way. I already referred a friend to her. Thanks.

Maria Vera, Gainesville, FL

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Thank you Laura--appreciate your professionalism and prompt attention to our requests. Great working with such a pleasant and knowledgeable agent--when you need help or have questions, she is available and always follows through. Thanks again for your enthusiasm an expertise.

Laird Lorenz, Gainesville Florida, AL

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Awesome people and business! I've been working with Christy McCumber and she's been great!

Kristina, Gainesville, FL

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I have been with Darr Schackow Insurance for about 6 years. Melissa (Dukes) Knowles has worked with me extensively and I can't say enough good things about her. She is so knowledgeable and will ask you questions you never would think of on your own. Then she will find you the best policy at the best price. Over the years she has saved me hundreds of dollars and she just did it again by saving me $450. She is so friendly and polite. She will remember specific things about you and your family from years past. Melissa will take as much time as necessary to make sure whatever your needs are will be taken care of. Let's face it, buying insurance is a necessary fact of life and a serious financial consideration. It is very important that you select the best person to represent you. So when you choose Melissa at Dar Schackow Insurance, you will not only get the peace of mind knowing you have the best possible representation, you will get a wonderful positive personality to go with it. You will be so glad you chose her! Michael DuBois

Michael DuBois, Vero Beach, FL

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I've been doing all of my insurance business with Darr Shackow for more than a decade, and have dealt with many very good to excellent agents there. I have shopped insurance through other firms, and also shopped different policies with DS for our home and auto, as well as multiple (7 at last count) rental properties. They've always done a very good to great job, but we then had the good fortune of dealing with the lovely, talented, and effervescent Christy McCumber who raised the service level from excellent to TOTALLY AWESOME. We've done business in person and over the phone, and she's always timely , knowledgeable, patient and understanding, and is always watching out for our needs. Hopefully John Darr and Ray Shackow read this review and realize what a true gem they have in Miss McCumber. We are happy to continue having our insurance needs serviced through Darr Shackow and especially Christy McCumber.

Dan Johnson, GAINESVILLE, FL

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Best Rates and always quick response when I need policy help. Caitlyn is professional and always helpful. Thank you!

Darik, Sarasota, AL

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The best customer service EVER! Sarah is great and always comes through for me.

Jim Glicco, Gainesville , AL

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Melissa in the Winter Haven office was awesome!! I had a State Farm Home Owners Policy for many years and Melissa was able to save me over $300 a year and increased my coverage... Thank You Melissa..

Timothy Moore, Winter Haven, FL

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Denice Olson, Leesburg, FL

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Melissa Dukes Knowles was very knowledgeable and efficient when helping me with my auto insurance needs and was able to save me quite a bit of money!

Jackie Rebstock, Gainesville, FL

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I can't say enough about Trey and the team in Milton. Always ready to take your questions and give you the best possible service. If your looking for insurance, look no further!

Jeremy Harris, Milton, FL

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I generally hate insurance, but with working with the Milton branch I t was easy to get help with all my needs and understand the policy. Really nice people and so easy to work with.

Sharman Tinney, Gainesville, FL

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Laura Raines did a great job of handling all the details to insure the purchase of our next home. We didn't have all the info she needed when we met, but we got it to her later that day and she completed the process and had all the necessary info emailed to our mortgage agent by the end of the day. We have been clients of the Darr Schackow Agency for many years, and it is service like this that will keep us there!

Reuben and Deborah Gainey, Gainesville, FL

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Peter Prado is my commercial agent. Love him! As a wedding photography agency, you have to be prepared for the unexpected. Not only did Peter give me a great rate and excellent customer service, but he included Professional Liability coverage as well. (I hadn't thought of that.) It's nice to know you are covered. Things will go wrong..it's only a matter of "when." If you need insurance in Miami, Peter is your man.

Tracy, Miami, FL

Heather Boczar was the main reason for me switching my auto insurance on two cars as well as taking care of my home owners insurance-this company has been great to do business with
Dr. Joseph Romano, Ocala, FL

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Elaine in the Milton, FL office is wonderful!! I had homeowners insurance for 9 years and knew very little about what coverage I had. When I met with Elaine she explained in detail what the coverage I was getting entailed and now I actually understand what I have. On top of that I ended up with more coverage on both my homeowners and auto policies for much less than my previous policies. I highly recommend Elaine at Darr-Schackow's Milton office, she is extremely knowledgeable and will get you great policies at the best price.

Rebecca Dale, Milton, FL

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Darr Schackow provides customer service above and beyond expected. They have been my insurance company for over 20 years and there has never been a glitch or an issue. Just the opposite. I recently needed some extra TLC to wade through a complication and Janet came to my rescue - handling it completely and professionally. She "knew the ropes" and saved me a lot of trouble. Thanks Janet!

Kathy Langer, Gainesville, FL, AL

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I have been with John and his associates for 30 years and have always found them to be absolutely the best! He leads a team of professional, compassionate and helpful folks who make the tedium and confusion of insurance bearable! I would not use anyone else and I refer all my family, friends and co-workers to him! jan Ripley

jan ripley, gainesville, FL

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John Darr and his team are OUTSTANDING! They have the highest level of integrity, are extremely proactive, and will jump through hoops for their customers. I can recommend them without any hesitation. They are an award-winning insurance company--just call and you will see for yourself!

-Kristen Hadeed

Facebook review

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#BOOM - Enough Said. :)

-Collin Austin

Facebook review

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Darr-Schackow is the best company ever. Any insurance questions you have, you should give them a call. :)

-Brandy Jolly

Facebook review

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I changed my business coverage to Darr Shackow a couple of years ago and they saved me nearly $3000 a year! As a business owner it's important to have an insurance agent that can make sure every risk is covered and also takes the time to explain each policy. John Darr and his staff do a great job of communicating with me whenever I need something. They respond so quickly when're I need to add or remove a truck from our policy. I really appreciate it!

-Jonathan Dreyer

Google review

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As a business owner, my insurance needs are very specific. Darr Schackow Insurance Agency is very specific and detailed with my insurance carriers and plans. They cross their i's and dot their t's. When claims arise, they are present every step of the way and do not leave me to work alone with the adjuster. My personal family insurance is also with Darr Schackow and I'm pleased with their service at every level.

-Philip Ferrara

Google review

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John Darr, Ray Schackow and the entire team at Darr Schackow Insurance is outstanding and the only place I go for my insurance needs. They cover our house, cars, business, and much more. They are an independent agency and provide honest, straightforward options and outstanding service! I would not refer my friends anywhere else!

-Chris Marhefka

Google review

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Everyone knows the feeling when they realize the insurance company they were using was only sending them a bill and really were not concerned if you were truly protected. Insurance for me is managed risk, you only risk what you can afford to lose. John Darr went through line by line on my business and auto policy to make sure there was NO unmanaged risk, it actually only cost a couple of bucks more to get where I needed to be. Great Company! Thanks John!

-Paul Randall

Google review

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Darr Schackow is the ONLY insurance agency to use in Gainesville, FL! I HIGHLY recommend their excellent, fun, and knowledgable staff. John Darr is an honest guy who loves to help people save money and protect their family/property. Heather is also a great staff member to work with for home insurance. Just based on her personality alone I wanted to work with the agency. Every insurance need I have had, they have met and more! Looking forward to a long relationship together!

-Brandon West

Google review

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I knew insurance wouldn't come cheap for a young professional who just bought a brand new car, but I wanted coverage for EVERYTHING. I went to Darr Schackow Insurance and met with Kathryn Holdredge who helped me find an affordable policy AND explained every line on the policy thoroughly, so that I knew exactly what I was paying for. I really appreciated the service and the time they took to make sure I was a satisfied client. I would recommend them to anyone needing insurance without hesitation.

-Taylor Clemmons

Google review

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I use Darr Schackow for my commercial policy for my business TH Building Group. The pricing and customer service are great. I would not hesitate to recommend them.

-Scott Thomason

Google review

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Janet helped me with the purchase of home owners, flood and auto insurance. She took the time to explain everything to me. Giving me different options for insurance companies and coverage. I highly recommend coming to Darr Schackow Insurance for all your insurance needs. All the people I came in contact with were very friendly. Janet was FANTASTIC!!

-Mary B.

Google Review

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They are a great agency with some of the best insurance professionals in Florida. They know what they are doing and put their clients first!

-Bob Walther

Google Review

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I've dealt with Darr Schackow Insurance for over 10 years now and their agent Janet Sweeney has been the most helpful I've experienced. They have saved me money and kept my policies current with my needs. Having lived nearly 50 years in Gainesville, I finally have my insurance needs settled.

-Joel Bridges

Google Review

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This is by far the best insurance agency I have ever dealt with. Owning a Body Shop here in Gainesville puts me in a unique position of dealing with people and their insurance at the worst possible time, right after an accident. We get many customers who are insured through Darr Schackow. They ALWAYS have the right coverage and great understanding of their benefits and the process. I HIGHLY recommend Darr Schackow!!

-Michael Katz

Google Review

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DSI is an amazing insurance agency. I receive immediate responses on any questions I have. They are clear, fair, and easy to work with. Since switching to DSI from GEICO, we have insured everything under DSI - my wife's ring, our cars, our home, and our business. I would definitely recommend them to any family member (both the ones I like and the ones that I don't like as much), friends, or employees.

-Chad Paris

Google Review

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Darr Schackow Insurance helped me save nearly $200 on my home insurance. My agent, Janet Sweeney, made the process so easy! Not only did I save money on my home policy, she went over my car insurance policy with me and let me know I was already getting the best price. Janet took the time to explain my current coverage and recommend minimal changes that will protect me better. I highly recommend using Darr Schackow Insurance.

-Cody Yelton

Google Review

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The team at Darr-Schackow does a great job. If I call with an issue, they are on top of it and get back to me very quickly. They handle both my business and personal insurance needs.

-Stephen Wycoff

Google Review

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John Darr and his team are OUTSTANDING! They have the highest level of integrity, are extremely proactive, and will jump through hoops for their customers. I can recommend them without any hesitation. They are an award-winning insurance company--just call and you will see for yourself!

-Kristen Hadeed

Google Review

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Great Agency, Great Service and Terrific Carrier with Nationwide. I have my home and auto with this agency and with Nationwide. I have been and will be a long time customer.

-A Google User

Google Review

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Darr Schackow is the BEST!!! They have great customer service and are always friendly and helpful.

-A Google User

Google Review

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John Darr and the team at Darr Schackow Insurance provided a unique experience to me in providing a solution to my property and casualty risk management needs. Their ability to work with multiple providers to match with our vehicle and home owner insurance needs was very comforting in knowing we were getting a well designed plan. Proper coverage and not just lowest premium is what drove the decision making process. Thank you John.

-A Google User

Google Review

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The Agency is represented to me by the service of their agent Heather McCulley. She has provided me with service which is second to none! I could come up with a question on a weekend and send her an e-mail expecting an answer on the next business day and most often I would receive that answer within hours. The best service I've ever experienced!

-A Google User

Google Review

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Outstanding consultation when I purchased my insurance. I hadn't considered the risk I was taking without an umbrella policy before and bought one. What peace of mind it brought when I was found at fault in an injury auto accident. Most importantly, after my accident, the agent advised me on exactly what steps I needed to take and what I should expect throughout from all parties. Terrific experience. They'll always have my business.

-A Google User

Google Review

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Very good customer service. Great prices because they are independent and can shop your insurances with so many companies.

-Blaine Harris

Google Review

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Janet Sweeney thoroughly researched my needs and made finding the right policy easy.

-John Corr

Google Review

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What really separates this company is service. I've heard of his agents showing up at traffic accidents, faxing policies to the DMV, calling clients to actually save them money on policies. This is another company that believes in earning your business every day, not just when you are cutting them a check.

-John McClanahan

Google Review

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I had a wonderful experience with Darr Schackow Insurance. Alice Heh Gullet provided excellent service and made the process of switching car insurance quick and easy. She was very thorough and efficient and I am happy to know that dealing with insurance can be this painless. I will defnitely return to Darr Schackow. Thanks Alice!

-Amy Snyder

Google Review

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If you are looking for an insurance agency to handle your insurance needs, Darr Schackow is the place to go! As a long time State Farm client, it was hard for me to switch my insurance. I finally switched my auto over to Paul Freix at DSI and I am so thankful I did. The customer service is like no other. Paul sat down with me and explained all the coverages on my policy, which up to that point I had no clue what I was even paying for. For the first time I did not base my decision solely on price but on the fact that I had an agent who cared about me and was making sure I had the proper coverages. I love that if I have a problem or question, I can call my agent and speak to him or one of his assistants each time versus calling a service center and never speaking to the same person. Their staff is professional, knowledgable, and truly cares about their clients. What more could you ask for?

-Heather Boczar

Google Review

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I've lived in Gainesville for more than 20 years and am very happy to now be using Darr Shackow Insurance for both my business and personal needs. This is a local company looking to give you what you need at a great price -- basically exactly what I want when purchasing insurance. I've made the mistake and used other insurance agencies only to spend good money on policies that didn't cover me properly. Finding that out the hard way only added insult to literal injury. Without hesitation I recommend John Darr and the staff of Darr Shackow Insurance.

-Fred Posner

Google Review

Customer Ratings & Reviews for Darr Schackow Insurance Agency

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